These Terms & Conditions constitute a legally binding agreement between you and cy999 governing your use of the cy999 platform, including all gaming services, sports betting, account management, bonuses, deposits, and withdrawals. Please read them carefully before using any cy999 service.
For the purposes of these Terms & Conditions, the following definitions apply throughout this document:
By registering an account on cy999, accessing the cy999 platform, depositing funds, placing any wager, or claiming any promotion, you acknowledge that you have read, understood, and unconditionally agree to be bound by these Terms & Conditions in their entirety, including all policies incorporated by reference (including the cy999 Privacy Policy and Responsible Gaming Policy).
These Terms & Conditions apply to all players accessing cy999 from any location, including but not limited to users accessing the platform from Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Multan, and all other cities across Pakistan. It is the sole responsibility of the Player to ensure their local laws permit online gaming activity before using cy999 services.
Access to and use of cy999 is strictly restricted to individuals who are 21 years of age or older. By registering an account, you confirm and warrant that you meet this minimum age requirement at the time of registration and at all times during which you access cy999 services.
Each eligible individual may hold only one active cy999 account. The creation of multiple accounts by a single individual — whether under the same or different personal details — is strictly prohibited. Accounts found to be duplicates will be suspended and all associated balances forfeited without notice.
The following categories of persons are not eligible to register or use cy999 services:
To use cy999 services, players must complete the registration process by providing accurate, current, and complete personal information as requested in the registration form. This includes but is not limited to: full legal name, date of birth, email address, and Pakistani mobile phone number.
You are solely responsible for maintaining the accuracy of all information associated with your cy999 account. Any changes to personal details must be updated promptly via account settings or by contacting cy999 support. Providing false, misleading, or incomplete information is a material breach of these Terms & Conditions and may result in immediate account suspension and forfeiture of any balance.
cy999 reserves the right to request identity verification documentation from any account holder at any time, including but not limited to: government-issued photo identification, proof of address, and payment method verification. Withdrawal requests may be held pending completion of KYC verification. Failure to provide satisfactory documentation within the specified time frame may result in account suspension.
You are entirely responsible for maintaining the confidentiality of your cy999 login credentials. You must not share your username or password with any third party. cy999 will not be liable for any losses resulting from unauthorised access to your account due to your failure to maintain credential security. You should contact cy999 support immediately upon becoming aware of any suspected unauthorised access.
cy999 accepts deposits and processes withdrawals via the following Pakistani payment methods: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and standard Bank Transfer. All transactions are denominated in Pakistani Rupees (PKR). cy999 does not charge fees on standard deposits or withdrawals; however, your bank or mobile wallet provider may apply their own transaction fees.
The minimum deposit amount at cy999 is Rs 200 via JazzCash or EasyPaisa. The minimum withdrawal amount is Rs 500. cy999 reserves the right to modify minimum and maximum transaction limits at any time, with such changes communicated via the platform.
Withdrawal requests to JazzCash and EasyPaisa are typically processed within 2 minutes for verified accounts during support hours. Bank transfers to HBL, UBL, and Meezan Bank are processed within 4–24 hours. First withdrawals may require identity verification. cy999 reserves the right to suspend withdrawal processing pending completion of KYC requirements or investigation of suspected fraudulent activity.
Funds deposited into a cy999 account must be used for gaming and betting activity on the cy999 platform. cy999 reserves the right to void withdrawals and close accounts where deposits are made without genuine gaming intent. Only the registered account holder may make deposits to or receive withdrawals from a cy999 account.
All bonuses and promotional offers at cy999 are subject to specific terms and conditions that are published at the time of each offer. By claiming any bonus, you agree to be bound by the specific terms of that promotion in addition to these general Terms & Conditions.
All cy999 bonuses are subject to wagering requirements before any derived winnings may be withdrawn. Wagering requirements, where applicable, will be stated clearly in each promotion's specific terms. Failure to meet wagering requirements within the stated validity period will result in the forfeiture of bonus funds and any winnings derived from them.
cy999 actively monitors for bonus abuse, including but not limited to: claiming multiple welcome bonuses using separate accounts, wagering patterns designed to exploit bonus mechanics rather than engage in genuine play, and coordinated play between multiple accounts. Accounts found engaging in bonus abuse will be suspended and all associated balances forfeited.
cy999 reserves the right to modify, suspend, or withdraw any promotion or bonus at any time without prior notice. Modifications do not affect bonuses already validly claimed under the original terms at the time of claim, except where fraud or abuse is detected.
All casino games available on the cy999 platform — including slots, live dealer tables, table games, fishing games, and specialty titles — utilise certified Random Number Generator (RNG) technology that has been independently tested and audited by recognised third-party laboratories to ensure fairness. Published Return to Player (RTP) percentages are accurate and provided in good faith.
Players must not use any software, tool, exploit, or technique designed to manipulate game outcomes, gain an unfair advantage over other players, or circumvent the platform's standard game mechanics. Any such activity will result in immediate account suspension and forfeiture of all associated funds.
The cy999 sportsbook covers cricket (including PSL, ICC events, and bilateral series), football, basketball, and other sporting events. All sports bets are placed at the odds displayed at the time of bet acceptance. cy999 reserves the right to void or suspend bets where odds are clearly published in error.
In the event that a sporting event is cancelled, postponed, or abandoned, cy999 will apply industry-standard settlement rules applicable to the specific sport and competition type. Live betting markets may be suspended at any time during an event at cy999's discretion. Accepted bets are binding and may not be cancelled by the player after acceptance.
cy999 reserves the right to impose maximum bet limits on any sports market at any time and to refuse, restrict, or cancel any bet where there are reasonable grounds to suspect match manipulation, insider information, or fraudulent intent.
cy999 is committed to promoting responsible gaming practices among all players. We provide tools that allow players to manage their gaming behaviour, including:
Players who have self-excluded must not attempt to open new cy999 accounts during an exclusion period. Any account opened by a self-excluded player will be closed and any balance returned subject to verification. cy999 strictly enforces the 21+ age requirement and will not knowingly permit access to underage users.
cy999 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in any of the following circumstances:
Upon account termination, cy999 will communicate the reason to the extent permitted by applicable law and will return any undisputed balance to the player's verified payment method, subject to the deduction of any outstanding bonus obligations or investigation-related holds.
All content on the cy999 platform — including but not limited to the cy999 brand, logo, website design, game interfaces, software, text, graphics, and data — is the exclusive intellectual property of cy999 or its licensed content providers and is protected by applicable intellectual property laws.
Players are granted a limited, non-exclusive, non-transferable, revocable licence to access cy999 platform content solely for personal, non-commercial gaming purposes. Any reproduction, redistribution, modification, or commercial use of cy999 content without prior written authorisation is strictly prohibited and may result in legal action.
cy999 collects, processes, and stores player data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By registering an account and accepting these Terms, you consent to the collection and processing of your personal data as described in the cy999 Privacy Policy.
cy999 will not sell, rent, or share your personal data with unaffiliated third parties except as required by applicable law, as necessary to process payment transactions, or as outlined in the Privacy Policy. For full details of how cy999 handles your data, please review the cy999 Privacy Policy.
To the maximum extent permitted by applicable law, cy999 shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or related to your use of the cy999 platform, including but not limited to: loss of winnings due to technical failure, loss of data, service interruption, or reliance on platform content.
cy999 does not guarantee uninterrupted availability of the platform. Scheduled and emergency maintenance periods may result in temporary unavailability of games, betting markets, or account access. cy999 will endeavour to notify players of planned maintenance in advance where possible.
cy999 reserves the right to amend, update, or modify these Terms & Conditions at any time. Material changes will be communicated to registered players via email to the address on file or through prominent notification on the cy999 platform. The effective date of the current version is displayed at the top of this page.
Your continued use of the cy999 platform following the publication of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not accept an amendment, you must cease using cy999 services and close your account prior to the effective date of the change.
These Terms & Conditions are governed by the laws applicable to the jurisdiction under which cy999 operates its international gaming licence. In the event of any dispute between a player and cy999, the parties agree to first attempt resolution through cy999's internal complaints procedure by contacting support at [email protected].
cy999 commits to acknowledging formal complaints within 48 hours and providing a substantive response within 10 business days. Where a complaint cannot be resolved internally, cy999 will refer the matter to the dispute resolution body specified under its applicable gaming licence jurisdiction.
If you have questions regarding these Terms & Conditions, or need to raise a formal complaint, please contact the cy999 support team:
cy999's Pakistan-based support team is equipped to assist players across Karachi, Lahore, Faisalabad, Islamabad, Rawalpindi, Multan, and all other cities with queries relating to account matters, payment methods (including JazzCash and EasyPaisa issues), bonus terms, and responsible gaming tools.
cy999 is exclusively for adults aged 21 and above. Age verification is conducted on all accounts. Underage accounts are permanently suspended with no exceptions.
cy999 operates exclusively in Pakistani Rupees. Deposits via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Bank Transfer — all denominated in PKR with no conversion fees.
Each player may hold only one cy999 account. Duplicate accounts are immediately suspended and all associated balances are forfeited without prior notice.
All cy999 bonuses carry wagering requirements before withdrawals are permitted. Requirements are stated clearly per promotion. Bonus abuse results in account suspension.
Players may self-exclude from cy999 for any period by contacting support. Self-exclusion requests are honoured within 24 hours. cy999 takes problem gambling seriously.
cy999 may request identity documents before processing withdrawals. KYC verification protects all players and ensures funds are returned to the rightful account holder.
500+ games · Live casino · Cricket & PSL betting · JazzCash & EasyPaisa · Instant PKR withdrawals
By using cy999 you agree to these Terms & Conditions. Please play responsibly.
21+ only. Gambling can be addictive. Please stay within your means.